Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to CutCraft ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cutcraft.biz and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or blog updates
• Report issues or problems with our website
• Communicate with us via email or phone

This personal information may include:

• Full name
• Email address
• Phone number
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for advertising purposes

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our website and services
• Responding to your inquiries and requests
• Sending you newsletters, updates, and promotional materials (with your consent)
• Improving our website content and user experience
• Analyzing website usage and trends
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations and protecting our legal rights
• Preventing fraud and enhancing website security

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services) and does not override your rights
• Legal Obligation: Processing is necessary to comply with legal requirements
• Contractual Necessity: Processing is necessary to fulfill contractual obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., web hosting, analytics, email delivery)
• Legal Requirements: We may disclose information when required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Protection of Rights: We may disclose information to protect our rights, property, safety, or that of our users or others

6. Third-Party Services

Our website may integrate with third-party services, including:

• Google Analytics: For website traffic analysis and user behavior insights
• Facebook Pixel: For advertising and conversion tracking
• Social Media Platforms: For content sharing and social integration

These third-party services have their own privacy policies and data collection practices. We recommend reviewing their privacy policies to understand how they handle your information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your personal information to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

10. Cookie Management

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear cookies when closing the browser

Please note that disabling cookies may affect website functionality and your user experience.

11. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.

16. Consent

By using our website, you consent to the collection, use, and processing of your information as described in this Privacy Policy.